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PATCH
/
v1
/
tickets
/
status
/
{id}
Update a ticket status
curl --request PATCH \
  --url https://platform.thena.ai/v1/tickets/status/{id} \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "displayName": "<string>",
  "description": "<string>",
  "isDefault": true,
  "name": "<string>"
}
'
{
  "status": true,
  "message": "Success",
  "timestamp": "2024-01-01T00:00:00.000Z",
  "data": {
    "id": "<string>",
    "name": "<string>",
    "displayName": "<string>",
    "description": "<string>",
    "isDefault": true,
    "teamId": "<string>",
    "organizationId": "<string>",
    "createdAt": "<string>",
    "updatedAt": "<string>",
    "parentStatusId": "<string>"
  }
}

Authorizations

​
x-api-key
string
header
required

Enter your API key

Path Parameters

​
id
string
required

Body

application/json
​
displayName
string

The display name of the ticket status

​
description
string

The description of the ticket status

​
isDefault
boolean

Whether the ticket status is default

​
name
string

The name of the ticket status

Response

Operation successful

​
status
boolean
default:true
required

The status of the response

​
message
string
default:Success
required

The message of the response

​
timestamp
string<date-time>
default:2024-01-01T00:00:00.000Z
required

The timestamp of the response

​
data
object
required

The response for create/update/delete ticket status operations